Privacy Policy
This Policy explains how ImmiSafe (“we”, “us”) collects, uses, stores, and shares personal data when you use our platform. ImmiSafe operates as a governed infrastructure platform. Independent licensed professionals provide advisory services under their own authority and privacy notices.
1. What this Policy covers
This Policy covers personal data collected through the ImmiSafe platform and website. It does not cover services delivered by independent licensed professionals, who operate under their own privacy policies.
2. Legal bases for processing
- Consent (e.g., sharing data with a provider at your request).
- Contract performance (providing the services you request).
- Legitimate interests (security, fraud prevention, platform improvement).
- Legal obligations (tax, compliance, lawful requests).
3. Categories of data we collect
- Identity & contact — name, email, phone, country.
- Account & usage — login data, IP, device/browser information.
- Intake & application data — answers you submit for review or matching.
- Documents — files uploaded for verification or matching (stored securely).
- Payment metadata — transaction status, receipts, and disbursement records (ImmiSafe does not store full card details).
- Communications — messages, support interactions, timestamps.
4. How we use your data
- To operate the platform and deliver matching, governance, and document exchange services.
- To structure and moderate payment workflows between users and independent providers.
- To improve platform security and reliability.
- To send service-related notices and updates.
- To comply with legal obligations.
5. Payments and governance clarification
ImmiSafe is not a bank, escrow institution, or licensed financial trustee. Payments are processed through regulated third-party payment providers.
Where applicable, ImmiSafe facilitates structured payment workflows between users and independent professionals. Professionals are treated as independent service providers (vendors) on the platform. ImmiSafe may moderate payment flow as part of its governance infrastructure.
Funds are not insured deposits and do not constitute fiduciary trust accounts.
6. Retention
We retain personal data only as long as necessary for the purposes described above, including compliance, dispute resolution, and security logging, after which it is deleted or de-identified.
7. Security
We use encryption in transit, secure hosting environments, access controls, and logging procedures appropriate to the service. No system is completely secure, but we take reasonable safeguards.
8. Sharing & subprocessors
- Independent providers — when you request services.
- Payment processors — to securely process transactions.
- Hosting & analytics vendors — under contractual safeguards.
- Legal authorities — when required by law.
- No sale of personal data.
9. Cross-border transfers
Data may be processed in Canada or other jurisdictions where our service providers operate, subject to appropriate safeguards.
10. Children
The platform is not intended for individuals under 18. We do not knowingly collect data from minors.
11. Your rights
- Access, correct, or delete your data (subject to law).
- Withdraw consent where applicable.
- Request data portability where required.
Contact: support@immisafe.com
12. Cookies & analytics
We use cookies to operate and improve the service. You may control cookies via browser settings.
13. Updates
We may update this Policy periodically. Material changes will be communicated via platform notice.
14. Contact
For privacy inquiries: support@immisafe.com